Effective Date: November 12, 2019
Your privacy is very important to us, and we value your trust by visiting our website. This policy explains what information we collect, how, and why we collect it when you visit our website, or when you use our Services. It also explains the specific ways we use and disclose that information. We take your privacy extremely seriously, and we never sell lists or email addresses.
When we say “we”, “us”, “our”, we are referring to Heart and Earth LLC, a Colorado LLC entity, with its principal place of business at 1515 Nokomis Dr. Colorado Springs, CO 80915. We provide consulting, natural health services and products. When we use the term “Member”, we are referring to the person or entity that is registered with us to use the Services. When we say “you”, we are referring either to a Member or to some other person who visits our Website, a “Visitor”. “Personal Information” means any information that identifies or can be used to identify you, directly or indirectly, including, but not limited to, first and last name, email address, or other demographic information.
Questions & Concerns
If you have any questions or comments, or if you want to update, delete, or change any Personal Information we hold, or you have a concern about a privacy matter, please use our contact form to send us a message. You may also contact us by postal mail or email at:
Heart and Earth LLC
1515 Nokomis Dr.
Colorado Springs, CO 80915
Personal Data we collect and why we collect it
Some visitors to Heart and Earth LLC’s website choose to interact with our website in ways that require us to gather personally-identifying information. The amount and type of information that we gather depends on the nature of the interaction. For example, we ask visitors who sign up at askjayson.com to provide a username and email address. Those who engage in transactions with our website are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Heart and Earth LLC collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with our website. Heart and Earth LLC does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 14 days.
When you register an account with us, we’ll ask you to provide information including your name, billing address, email address, credit card/payment details and optional account information like username and password. We use this information to:
Send you information about your account, orders, courses, and memberships
Communicate with you about courses and memberships in which you are enrolled
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account so you can access our site
Comply with any legal obligations we may have
Improve our site’s offerings
Send you marketing messages, if you choose to receive them
Comments or Reviews
When visitors choose to leave comments or reviews on the website we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our website you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
When you watch a video on our website, our video hosting provider, Vimeo, saves a cookie in your browser that supports video functionality like closed-captions and other preferences, saves your playback position, and tracks views.
Google Analytics gathers information allowing us to understand interactions with our websites and ultimately refine that experience to better serve you.
How can I control cookies?
You have the right to decide whether to accept or reject cookies.
Website Cookie Preference Tool: You can exercise your Website cookie preferences by visiting the TRUSTe preference center by clicking this link: https://preferences-mgr.truste.com/.
Disabling Most Interest Based Advertising: Most advertising networks offer you a way to opt out of Interest Based Advertising. If you would like to find out more information, please visit https://www.aboutads.info/choices/ or https://www.youronlinechoices.com.
Mobile Advertising: You can opt out of having your mobile advertising identifiers used for certain types of Interest Based Advertising, including those performed by us, by accessing the settings in your Apple or Android mobile device and following the most recent published instructions. If you opt out, we will remove all data about you and no further data collection or tracking will occur. The random ID we (or our third party partners) had previously assigned to you will also be removed. This means that if at a later stage, you decide to opt-in, we will not be able to continue and track you using the same ID as before, and you will for all practical purposes be a new user to our system.
Do Not Track: Some Internet browsers – like Internet Explorer, Firefox, and Safari – include the ability to transmit “Do Not Track” or “DNT” signals. Since uniform standards for “DNT” signals have not been adopted, our Websites do not currently process or respond to “DNT” signals. MailChimp takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard. To learn more about “DNT”, please visit All About Do Not Track.
Heart and Earth LLC may collect statistics about the behavior of visitors to its websites. We may display this information publicly or provide it to others. However, Heart and Earth LLC does not disclose personally-identifying information other than as described herein.
We and our third party partners may use technologies from time to time, like web beacons, pixels (or “clear gifs”) and other tracking technologies. These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Websites or, in the case of web beacons, opened an e-mail that we have sent them. This allows us, for example, to monitor the traffic patterns of users from one page within our Websites to another, to deliver or communicate with cookies, to understand whether you have come to our Websites from an online advertisement displayed on a third-party website, to serve targeted advertisements to you and others like you, to improve site performance, and to measure the success of marketing campaigns. While you may not have the ability to specifically reject or disable these tracking technologies, in many instances, these technologies are reliant on cookies to function properly; accordingly, in those instances, declining cookies will block or impair functioning of these technologies.
Targeted online advertising
We have engaged one or more third party service providers to track and analyze both individualized usage and volume statistical information from interactions with our Websites. We also partner with one or more third parties (such as advertisers and ad networks) to display advertising on our Websites and/or to manage and serve advertising on other sites.
With whom do we share your data?
Heart and Earth LLC only discloses potentially personally-identifying and personally-identifying information to its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on our behalf or to provide services available at our websites, and (ii) who have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Heart and Earth LLC’s websites, you consent to the transfer of such information to them. Heart and Earth LLC will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Heart and Earth LLC discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Heart and Earth LLC believes in good faith that disclosure is reasonably necessary to protect the property or rights of Heart and Earth LLC, third parties or the public at large. If you are a registered user of a Heart and Earth LLC website and have supplied your email address, we may occasionally send you an email to tell you about new features, solicit your feedback, or keep you up to date with our services and products. If you send us a request (for example via email or via our contact form), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Heart and Earth LLC takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Who on our team has access?
Members of our team have access to the information you provide us. For example, both Administrators and Site Managers can access: Order information, including what product was purchased, when it was purchased and where it should be sent, andCustomer information like your name, email address, and billing information.
How long do we retain your data?
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (with the exception of being able to change their username). Website administrators can also see and edit that information.
Where do we send your data?
When consenting to receive information about courses and memberships which you are enrolled in, your email address, first name, and last name will be added to our email marketing service provider.
Visitor comments may be checked through Akismet, an automated spam detection service. We collect information about visitors who comment on our site using the Akismet anti-spam service. The information we collect typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).
If Heart and Earth LLC, or substantially all of its assets, were acquired, or in the unlikely event that Heart and Earth LLC goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Heart and Earth LLC may continue to use your personal information as set forth in this policy.
What rights do you have over your data?
If you have an account on this website, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Questions and Requests
Last Updated: November 14, 2019